1. Booking fee & Deposits

All bookings are subject to availability and will all be confirmed in writing in the form of a quote and confirmation email once agreed on by both parties.

Charcuterie cart: A $300 non-refundable fee is required to secure your booking.

Charcuterie cups/ Intimate Charcuterie boxes/ Individual Charcuterie boxes: A 50% non-refundable deposit is required to secure your booking. 

Bookings are not confirmed until full booking fee deposit has been received. 

Final invoices are issued 10 days before event date. 

The remaining balance is due 7 days before event date. 

Last minute bookings (within 7 days of event)  require a full payment upfront. 

2. Events Changes to Bookings

We will try our best to accomodate changes, although this may affect pricing and initial quote. Any changes to your booking such as location, date, time or number of guests must be made  at least 14 days prior to the event and is subject to availability. 

Changes from initial bookings might require an adjusted quotation. 

3. Cancellations & Refunds

Cancellations made 14 days or more prior to the event will receive a full refund on all payments (excluding the non-refundable deposit). 

Cancellations made less than 10 days prior to the event will receive a 50% refund on all payments made (excluding the non-refundable deposit)

Cancellations made less than 7 days before the event are non-refundable.

Last minute bookings made within 7 days of the event, need to be paid in full upfront.

4. Delivery & Setup of Mobile Cart

Delivery and set up times will be confirmed during the booking process. It is the clients responsibility to ensure that we will have easy access to the venue, including parking.

For Individual Grazing Boxes / Intimate Charcuterie Boxes / Charcuterie Cup orders, a standard delivery cost of $20 will be charged to venues within Wellington CBD, Petone, Lower Hutt, Upper Hutt, Porirua, Miramar. Venue drop offs outside of this radius will incur a custom delivery cost which will be clearly stated in the quotation. 

5. Dietary Requirements & Allergies

We commit to taking every precaution to cater to dietary specifications and prevent cross-contamination, however, we cannot guarantee an allergen-free environment.

All dietary requirements must be submitted at the point of booking so that we can adequately prepare and accurately quote. It is the clients responsibility to inform us of any dietary needs in writing at the time of booking.

5. Liability & Force Majeure

Clients are responsible for ensuring a safe event environment. You-Nique Charcuterie Experience does not hold responsibility for any loss, injury or damage to any person or property arising from the use of our services. 

We are not liable for time delays or failure to perform due to circumstances beyond our control, such as pandemic-related disruptions, supplier failure or natural disasters.

6. Photos & Marketing

We are likely to take photos of our setup and food for marketing purposes at your event.  This will not include photos of guests at the event, unless explicitly agreed upon prior to the event. If you do not consent to this, please let us know in advance.

7. Venue Requirements

The client is responsible for ensuring that external food providers are allowed at the venue. If we arrive at the venue and are not able to set up due to venue restrictions, then the full payment will still be charged. 

If the venue imposes restrictions or additional charges, then the client is responsible for addressing these with the venue directly. 

Clients are responsible for obtaining any necessary permits or approvals required by the venue or local authorities for the setup and operation of our mobile carts.

8. Governing Law

These terms and conditions are governed by the law of New Zealand.